{
    "ticket_id": "T20260505_160119_FE5F8E",
    "created_at": "2026-05-05T16:01:19+02:00",
    "client_ts": "2026-05-05T15:01:07",
    "status": "closed",
    "licensed_to": "mccann",
    "brand": "Ford",
    "system": "_",
    "other_info": "",
    "module": "-",
    "car_model": "kugar",
    "car_year": "2009",
    "gear": "Manual",
    "files": [
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            "md5": "00b6053ed13596c5bb1052e37fc34bb4",
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    "client_ip": "2a0d:3344:274:3b08:2c79:eeef:55ce:c2a7"
}